The award of Best Practice Accreditation is an Australia and New Zealand wide recognition granted after an exhaustive independent audit process.
The Managing Director of Best Practice, Robert Bevan OAM said: “Accreditation is only granted to an agency which has a written Guarantee of Service and complies with top
10% levels of performance in four client focused categories:
1. Customer Service
2. Standards of Professional Conduct & Ethical Behaviour
3. Employee Training and Support
4. Business Management”
http://www.bestpractice.com.au/accredited-offices/